This small guide retraces all the steps of your orders
To make it easy for you to find the books you are interested in, we have provided a series of themes and sub-themes on the left-hand column to guide you in your selections.
By clicking on the cover of a book, you can access its bibliographic information.
To return to the starting point, please click on the DL Services logo at the top left.
The description of the book is written in the language in which it is available. A title available in several languages will therefore be written in as many languages as possible.
To order, please click on the "Buy" button. When you have finished shopping, please click on the "Your basket" button, and then follow the steps proposed.
If an item is no longer available, it is always possible to obtain a Print-on-demand of your requested book. In this case, please send an e-mail to email@example.com to obtain a quotation.
Payments are accepted by Visa or Mastercard. During payment, you will be redirected to the website of our bank (BNP Paribas Fortis) which guarantees payment security. DL Services has no access to your payment data.
If you do not wish to or cannot use the online payment system, please click on the "payment by bank" button. In this case, we will send you a pro forma invoice indicating our bank account details (IBAN). As soon as we receive your payment, we will ship your order with the invoice. Please note that your order will be increased by a fixed amount of 10€ to cover our administrative costs.
All titles published by UNESCO are presently in stock. Therefore, there should be no delay in processing your order.
For all other titles (not published by UNESCO), please allow approximately 10 days for restocking or printing on demand.
If your order includes titles from UNESCO and other organizations, the order will be shipped together.
The amount of postage is fixed at flat rates:
Shipping to Zone 1 (European Union Member States): 6€/kg
Shipping to Zone 2 (Switzerland, Canada, USA, Japan, Australia, non-EU Europe): 12€/kg
Shipping to Zone 3 (all other countries): 15€/kg
Shipping surcharges are per order and not per pound. In other words, the supplement remains the same, whether your order contains one or more books!
We always ship by "priority" post, using the services of the Belgian Post (BPOST / BPI - Belgian Post International). The package is sent using the most economical means and there is no tracking number. We have been shipping worldwide on behalf of UNESCO Publishing for more than 15 years, and can guarantee impeccable service.
For delivery in zone 1, please allow 1 to 4 working days.
For delivery in zone 2, please allow 2 to 10 working days.
For delivery in zone 3, please allow 1 to 3 weeks for delivery.
If you require another shipping method (carrier, express courier etc.), please contact us first to agree on the terms and conditions.
COPYRIGHT & PERMISSIONS ON UNESCO PUBLICATIONS
For all enquiries concerning copyright and permissions to use Unesco publications, please send an email to firstname.lastname@example.org
If you would like more information, please do not hesitate to contact us. We are at your service!
You can write to us in English, French, Spanish, German, Dutch or Arabic. We understand these languages. However, we will only reply in English, French or Dutch. Thank you for your understanding.
Jean De Lannoy